Privacy Policy
Privacy Policy
This document outlines the Privacy Policy for the Supertax Pty Ltd website, located at
http://mysupertax.com.au.
Supertax Pty Ltd is committed to providing you with the best possible customer service
experience. Supertax Pty Ltd is bound by the Privacy Act 1988 (Cth), which establishes
principles concerning the privacy of individuals.
This Privacy Policy explains Our policies and procedures regarding the collection, use, and
disclosure of Your information when You use Our Service, as well as Your privacy rights and
how the law protects You.
By using the Service, You agree to the collection and use of information in accordance with
this Privacy Policy. We use Your Personal Data to provide and improve our services.
Interpretation and Definitions
Interpretation
Words with initial capitalization have specific meanings defined under the conditions listed
below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account refers to a unique account created for You to access our Service or parts of
our Service.
Application refers to the software programs used by Supertax to provide You with
services. This includes Seamlss, Xero, Quickbooks, MYOB, Now-Infinity, BGL360,
and Class Super, among others.
Company (referred to as “We,” “Us,” or “Our” in this Agreement) refers to Supertax
Pty Ltd, Suite 1, 7 Bridge St, Werribee, Victoria 3030, Australia.
Country refers to Victoria, Australia.
Device refers to any device that can access the Service, such as a computer, mobile
phone, or digital tablet.
Personal Data refers to any information relating to an identified or identifiable
individual.
Service refers to the Application.
Service Provider refers to any natural or legal person who processes data on behalf
of the Company, including third-party companies or individuals who assist in
providing the Service or analyzing its usage.
Usage Data refers to data collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (e.g., the duration of a page visit).
You refers to the individual accessing or using the Service, or the company or other
legal entity on behalf of which such individual is accessing or using the Service, as
applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable
information that can be used to contact or identify You. Personally identifiable information
may include, but is not limited to:
Email address
First name and last name
Phone number
Address (including town or suburb, state, and postcode)
Usage Data
SeamIess
We use SeamIess for identity verification. It collects identity document images, facial
images, ID numbers, and addresses, along with fraud detection signals and device
information. SeamIess shares this information with us and may also use it to enhance its
biometric verification technology. You can review SeamIess’ privacy policy here.
Usage Data
We automatically collect certain Usage Data when You use Our Service. This may include
details such as Your Device’s IP address, browser type, browser version, the pages of Our
Service that You visit, the time and date of Your visit, and other diagnostic data.
If You access the Service via a mobile device, We may also collect information such as Your
mobile device ID, IP address, mobile operating system, and browser type.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service.
To manage Your Account and ensure compliance with relevant authorities (e.g.,
TPB and ATO).
To perform contracts with You, including any services You purchase through Us.
To contact You with updates, special offers, and general information about our
services, unless You opt out.
To manage Your requests or inquiries submitted to Us.
For business transfers, including in the event of a merger, acquisition, or sale of
Company assets.
For other purposes, such as data analysis, improving the Service, and evaluating
marketing effectiveness.
Sharing Your Personal Data
We may share Your Personal Data under the following circumstances:
With Service Providers to help facilitate the Service.
For business transfers, in the context of mergers, acquisitions, or asset sales.
With affiliates (subsidiaries, joint venture partners), under the condition that they
respect this Privacy Policy.
With business partners for promotional or service offerings.
With other users, if You choose to interact in public areas of the Service.
With Your consent, for other specific purposes.
Retention of Your Personal Data
We will retain Your Personal Data only for as long as necessary for the purposes outlined in
this Privacy Policy. We may also retain Usage Data for internal analysis, or as required by
law.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to locations outside Your state
or country where data protection laws may differ. By submitting Your data, You consent to
such transfers, and We will ensure appropriate security measures are in place.
Disclosure of Your Personal Data
Business Transactions: In the event of a business transfer, Your Personal Data may
be transferred.
Law Enforcement: We may disclose Your Personal Data if required by law or
government requests.
Other Legal Requirements: We may disclose Your Personal Data to protect the
Company’s rights, prevent wrongdoing, or protect public safety.
Security of Your Personal Data
While We strive to use commercially acceptable means to protect Your Personal Data, no
method of transmission over the internet or electronic storage is 100% secure. We cannot
guarantee absolute security.
Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect
information from children under 13. If We become aware that We have collected such
information without verification of parental consent, We will take steps to delete it.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their
content or privacy practices, and We encourage You to review the privacy policies of any
sites You visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page,
and You are advised to review this page periodically for updates.